We currently deliver to Putney, Fulham, Kensington & Chelsea, Maida Vale, Marylebone, St Johns Wood

Privacy policy

Petite Cuisine is dedicated to protecting and respecting your privacy and your data

PURPOSE OF THIS PRIVACY POLICY

This Privacy Policy explains how your personal information is used, collected and shared when you visit or order from Petite Cuisine’s website (the “Site”). By visiting this Site you consent to the collection and use of information as described in this Privacy Policy.

It is important that you read this Privacy Policy together with any other privacy notes posted on the Site from time to time so that you are fully aware of how and why we are using your data.

The Site is not intended for use by children under the age of 18 years.

WHAT INFORMATION DO WE COLLECT?

Personal Information

When you place an order on the site, you will be required to provide us with personal information such as your name, e-mail address, mailing address, billing address and phone number.

We will also collect information about your child such as your child’s name, date of birth, allergy information and preferences. We will use this information in accordance with the additional protection it is given under data protection laws.

Browsing Information

We use Google analytics to collect information about your web browser. You may find information on Google’s privacy policy here: https://policies.google.com/privacy?hl=en#about

Other Information

If you contact us we will keep a record of that correspondence. We store information that you provide us about yourself at any time that you contact us through social media or when you take part in promotions, competitions or submit a review about us. We may ask you to complete surveys from time to time that we use for research purposes to improve our products and services. However, you do not have to respond to these surveys.

HOW DO WE COLLECT INFORMATION?

We collect information using cookies and web beacons. Cookies are chunks of data that are stored on a computer’s hard drive and enable it to remember information about a site visit. Cookies help us improve user experience and collect non-personal information. We also use cookies to provide core site functionality, and provide information about customer usage through Google analytics. You can disable cookies if you do not want them to store information. Web beacons and pixels are electronic files used to record information about how you browse the Site.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use personal information to complete any orders placed through the Site. This information is also used to screen orders for any potential risks of fraud.

We may also use your personal information to provide you with specific advertisements related to products that we think may interest you. You can, however, opt out of targeted advertising by changing your preferences on the services being used.

We also use information to tell you about our products and services, upcoming events, to obtain feedback, special promotions and to improve our Site and services.

WHO DO WE SHARE YOUR INFORMATION WITH?

We may share your personal information with third parties to help us process your order. Such third parties may include e-commerce partners, IT providers and data analytic companies to better understand your product requirements.

We may also share this information (if required to do so) to comply with any applicable laws and regulations or to otherwise protect our rights.

We may share any non-personal information with third parties to analyse, manage and optimise the advertising you see on the Site.

YOUR LEGAL RIGHTS

You have the right to access any personal information we hold and to ask for any corrections, updates or erasure of such information. You may object to us processing your personal information if you believe that there is something in particular that may adversely impact your rights. You may also withdraw your consent to the processing of such data at any time by emailing us at info@petitecuisine.co.uk

MARKETING

If you have provided us with the appropriate consent, we will send you marketing information about the products or services offered by us. You have the right to withdraw your consent to us processing your personal data for marketing purposes at any time by emailing us at info@petitecuisine.co.uk

DATA RETENTION

We will take all reasonable steps to ensure that your data is protected and is treated in accordance with the terms of this Privacy Policy. Any personal information you provide us will be retained in accordance with applicable laws.

UPDATES AND CHANGES

We may update this privacy policy from time to time. It is your responsibility to familiarise yourself with the contents of this page. Continued use of the Site following such changes will constitute as your acceptance to the revised policy.

COMPLAINTS

If you have any concerns about how we have used your personal data you may make a complaint with the ICO (the UK’s data protection regulator). However, we request that you attempt to resolve any issues by contacting us directly via the details provided below or through our Contact Us details on the Site before contacting the ICO.

CONTACT US

For more information about our privacy practices or if you would like to make a complaint, please contact us by e-mail at info@petitecuisine.co.uk